How We Work
Support Hours & Boundaries
- Business hours coverage
- Evenings & weekends available by appointment
- Not a 24/7 emergency desk (MSP referral if needed)
Security by Default
- MFA, patch hygiene, and safe defaults
- Backups with basic restore checks
- Clear, plain-English recommendations
FAQ
Do I need a contract?
No. PWYW is per session, Bundles are month‑to‑month, Projects are fixed‑price.
Can you help on‑site?
Mostly remote; on‑site is case‑by‑case by appointment in the Tampa Bay area.
Do you support Macs?
Windows is primary; mixed fleets are supported with scoped expectations.
Billing & Payments
PWYW after session via card/PayPal; Bundles invoiced monthly; Projects 50/50.
Ready to Keep IT Boring (in the best way)?
Individuals and small teams welcome. Tell us what’s tripping you up and how many devices you have. We’ll keep it simple.